5 Benefits and Features of a WhatsApp Business Account for Sales Teams
WhatsApp Business for Sales includes a lot of cool features for both big and small companies. There's also been a lot written and spoken about using WhatsApp for customer service. However, other teams, particularly sales, may take advantage of a myriad of other WhatsApp capabilities available on the business app and API. If you don't use WhatsApp for sales, you'll miss out on expanding potential like using labels for customer segmentation and more personalised communication, as well as having access to a full dashboard. The number of features available to your sales team will vary depending on whether you utilise the free WhatsApp Business App or the WhatsApp Business API. In this blog, we'll go through five WhatsApp Business capabilities to demonstrate the benefits of having a WhatsApp Business for salespeople. It's important to note that the free WhatsApp Corporate app lacks some of these business features. If you're using WhatsApp Business via the API, thoug...